For the clinics and patients who use DeepClinic, we have set out plainly which data we process and why, how long we keep it, and how you can exercise your rights.
This notice is issued under Turkish Law No. 6698 on the Protection of Personal Data (KVKK). This English version is provided for information only; in case of any discrepancy, the Turkish version prevails.
Your personal data is processed by DeepClinic as data controller within the framework set out below, under Turkish Law No. 6698 on the Protection of Personal Data. For data belonging to your clinic’s own patients, the clinic is the data controller and DeepClinic acts as data processor.
Full name, clinic name, email address, telephone number, professional title, account and session records, billing details. A telephone number is required at sign-up: it is used to reach you for support requests, to send account security notifications and to carry out account recovery. It is not used to send commercial electronic messages; any such message requires your separate consent.
Posture analysis photographs, anatomical landmark measurements, test and questionnaire results, clinical notes, exercise programmes and session records. This data is processed only with the patient’s explicit consent and on the clinic’s instructions.
IP address, device and browser information, usage logs, cookie records.
Your data is shared with the suppliers from which we obtain hosting, email delivery and payment infrastructure services, only to the extent the service requires and subject to confidentiality undertakings. Part of this infrastructure is located outside Türkiye; such transfers are made under Article 9 of the KVKK and only to the extent the service requires. Data may be shared with authorised public institutions where there is a lawful request.
Data is retained for as long as the clinic account remains active. Upon your account closure request, patient data is deleted or anonymised; records that legislation requires us to keep (invoices, contracts) are retained for the statutory period. You may submit a deletion request using the contact address in this notice.
We use cookies to maintain your session, remember your preferences and measure usage. Non-essential cookies run only with your consent; you may withdraw that consent at any time from your browser settings or through the banner. Before consent is given, measurement tools run in a restricted mode: they set no cookies and create no identifier for you, transmitting only an anonymous signal that a page was viewed.
You may submit requests concerning your rights together with information verifying your identity; applications are answered within 30 days at the latest.
